Privacy Policy

Account details. If you create an account we collect your email address and password. Passwords are handled by our authentication provider (Lovable Cloud) and are not stored by Purity Depot in readable form. We may also keep profile details you give us, such as your name and address.

Shipping details. At checkout we collect your full name, email, phone number, street address, apartment/suite (optional), city, state, ZIP code, and country (United States).

Order history. For each order we keep an order number, products, strengths, quantities, unit and line prices, subtotal, shipping, discounts reflected in the total, payment status, fulfillment status, and any tracking number or tracking link.

Payment information. Card or bank details are entered directly on our payment provider's hosted payment page, not on puritydepot.shop. See Section 4.

Support. Anything you send us at support@puritydepot.shop, such as your name, email, order number, and the content of your message.

Reviews. If you submit a product review after an order, we store the review content and the name you provide. Approved reviews may be shown on the site.

Analytics and device data. Our own site statistics record events such as page views, products viewed, cart and checkout actions, the page path, product and quantity, order number, campaign parameters (UTM tags and Facebook click ID), referring page, a random visit ID, and your account ID if signed in. If advertising tracking is on, the Meta Pixel and TikTok Pixel also collect browser, device, and IP-related information directly from your browser. To decide whether advertising tracking may run, the site checks your approximate country from your connection. We do not use Google Analytics.

Address suggestions. When you type your address at checkout, the text you enter is used to look up matching addresses.

• to process, price, fulfill, ship, and track your orders;
• to create and operate your account;
• to take payment through our payment provider;
• to send transactional messages;
• to respond to support requests;
• to confirm age and research-use eligibility, and to prevent fraud and misuse;
• to understand how the site is used and improve it;
• to measure advertising, where permitted by your choices.

Transactional communications are messages about your account or order, such as account and password emails, order confirmations, shipping notifications, and review requests for an order you placed. Marketing communications are promotional messages. We do not currently send marketing emails or SMS, and placing an order is not consent to receive them.

• Lovable Cloud (hosting, database, authentication, email delivery) — runs the website and stores account, profile, order, review, and site-statistics data. It also sends our account and order emails from support@notify.puritydepot.shop, which requires your email address and the order details in the message.
• Merit and Stripe (checkout and payment) — receive your order total, name, email, and card or payment details to securely process payment in the embedded checkout form.
• Google (address suggestions) — receives the address text you type at checkout in order to suggest matching addresses.
• Meta (Facebook/Instagram) — website Pixel and server-side reporting for ad measurement and optimization. See Section 7.
• TikTok Pixel — if advertising tracking is on, receives page-view events and the browser, device, and IP data its pixel collects.
• Shipping and fulfillment — to deliver your order, the carrier and anyone packing it must receive your name, shipping address, phone number, and the package contents. Carrier(s): UPS and FedEx.

When you click "Save & Securely Checkout," we send the payment provider your cart items (product and quantity only — prices are calculated by the checkout service, not your browser), your name, email, phone, and U.S. shipping address. You are then taken to the provider's hosted Fanbasis payment page, where you enter your card or bank details directly with the provider.

Your full card or bank details are entered on the provider's page and are not sent to puritydepot.shop. We receive back the order ID and payment status, and we keep the order record described in Section 1 (items, amounts, contact, shipping, payment status). Payment status is confirmed by the provider, not by the confirmation page.

• Account emails — sign-up and password-reset messages.
• Order emails — order confirmation, shipping notifications with tracking, and a review request for items you ordered.
• Support — replies to messages you send to support@puritydepot.shop.
• SMS — we do not currently send text messages.
• Marketing — we do not currently send marketing emails or SMS. If we start, we will offer a way to opt in or unsubscribe as required by law.

We use browser storage (mostly localStorage and sessionStorage) and, when advertising is on, third-party cookies:

Advertising pixels. Advertising tracking only loads for visitors whose connection appears to be in the United States and is on by default unless you turn it off. You can turn it off at any time using Cookie Preferences in the footer. If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out. Saved choices retain the decision time and notice version, including earlier acceptance evidence after withdrawal. Essential storage cannot be turned off because the site needs it to work. See also our Cookie Policy.

When advertising tracking is on, Meta receives page views, add-to-cart, checkout and purchase events containing only the order value, currency, item count, an event ID, Meta's own browser cookies (_fbp/_fbc), and the device/IP data its Pixel collects. We do not send product names, product IDs, or your name, email, phone or address to Meta. Purpose: ad measurement and ad delivery optimization. Cookie Preferences remains available to change or withdraw your advertising choice.

Accounts are kept while active. Orders are kept as needed to fulfill them and for accounting, tax, fraud-prevention, and dispute purposes. Reviews, support emails, and site statistics are kept for business analysis. We keep personal information only as long as needed for these purposes or as required by law.

To request deletion, email support@puritydepot.shop. We may keep information we are required or permitted to keep for legal, accounting, fraud-prevention, dispute-resolution, or transaction purposes. Information held independently by third parties (such as the payment provider or Meta) is governed by their policies, and we can't always delete it for you. We will tell you how to contact them.

Depending on your state of residence (for example California, Colorado, Connecticut, Virginia, Texas, Oregon, and other states with privacy laws), you may have the right to:

• access, or get a copy of, the personal information we hold about you;
• correct inaccurate information;
• delete your information, subject to the exceptions above;
• opt out of targeted advertising and of the "sale" or "sharing" of personal information;
• appeal a decision we make about your request.

We do not sell personal information for money. However, allowing the Meta and TikTok pixels to collect data for ad measurement may count as "sharing" or "targeted advertising" under some state laws. To opt out, use Cookie Preferences or turn on GPC in your browser. To make any other request, email support@puritydepot.shop. We may need to verify your identity, and we will not discriminate against you for using your rights.

The site is served over HTTPS. Accounts are protected by our authentication provider. Access to orders and site statistics in our database is limited by access rules: customers can see only their own orders, and only authorized administrators can see all orders and statistics. Payment details are entered on the payment provider's hosted page. No electronic system is 100% secure, and we cannot guarantee absolute security. If a data incident occurs, we will respond and notify affected people as required by law.

Purity Depot is intended only for people aged 21 or older. Visitors must confirm this before entering the site. We do not knowingly collect information from anyone under 21. If you believe we have, contact support@puritydepot.shop and we will delete it.

Purity Depot sells and ships only to addresses in the United States. Our providers may process data in the United States and other countries where they operate. Primary hosting/database region: the United States. The site does not block visitors from outside the U.S. from browsing, but advertising pixels only run for U.S. visitors.

We may update this policy from time to time. When we do, we will revise the "Last updated" date above. If a change is material, we will give notice on the site or by email where the law requires it.

Purity Depot LLC
support@puritydepot.shop
puritydepot.shop

See also our Terms of Service, Shipping Policy, Refund Policy, and Cookie Policy.